Shipping & Returns
Shipping Policy
Thanks for shopping at Silver Car Publishing.
If you are not entirely satisfied with your purchase, we are here to help.
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Returns
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition
that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
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Refunds
Once we receive your item, we will inspect it and notify you that we have received
your returned item. We will immediately notify you on the status of your refund after
inspecting the item.
If your return is approved, we will initiate a refund to you. You will receive the credit
within a certain amount of days, depending on your method of the original payment.
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Shipping
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping
will be deducted from your refund.
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Contact Us
If you have any questions on how to return your item to us, contact us.
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Return & Refund Policy
We ship items out as soon as possible but this will not always be the the same
day as your order. In general, please add 3-5 days business days to allow for
processing time. If we anticipate a longer lead time, it will be noted in the item
description. If you have any questions about the lead time on a specific item,
please contact us at contact@silvercarpublishing .com or our Contact Us page
on this website with your questions.
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You should receive an email confirming your order shortly after you've placed it.
If you don't receive that email, please check your spam folder and see if you can
locate it. This is especially important because if you havent't received the order
confirmation email, you also won't receive the email with your shipment notification
and tracking information.
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If you are offered insurance but do not accept it, we cannot be held responsible for
any damages, or lost or stolen package.
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International Shipments
We ship internationally with a few exceptions. Please note that you, the buyer,
are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance
charges, etc. required by your country for importing consumer goods. We do not
collect this beforehand, and can not give you an estimate of the cost, because it
varies widely around the world. Please do your research so you are ready to get your
package cleared through customs, and have an idea of what the additional cost will be.
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